[Read free] Focusing on Your Customer (Pocket Mentor)
·•●- Harvard Business School Press ·•●-
#1954653 in eBooks 2010-11-04 2010-11-04File Name: B004D4Y3D4
About the AuthorThe Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're atClosing individual sales, in most businesses, is not enough for success. Success depends on developing profitable lifetime relationships with customers. But gaining customer loyalty requires hard work, care, and attentiveness. In this book, you'll learn to assess the lifetime value of a customer, and why it makes sense to build loyalty among your target customers. You'll also learn to:- Understand the service-profit chain- Leverage the interrelationships among customer satisfaction, customer l... [PDF.ag35] Focusing on Your Customer (Pocket Mentor) Rating: 4.93 (784 Votes)
Focusing on Your Customer Harvard Business School Press epub Focusing on Your Customer Harvard Business School Press pdf download Focusing on Your Customer Harvard Business School Press audiobook Focusing on Your Customer Harvard Business School Press review Focusing on Your Customer Harvard Business School Press summary Focusing on Your Customer Harvard Business School Press textbooks
You can specify the type of files you want, for your gadget.Focusing on Your Customer (Pocket Mentor) | Harvard Business School Press. I was recommended this book by a dear friend of mine.
