[Download ebook] Dealing with Difficult People (Creating Success)






#1573487 in eBooks 2016-08-03 2016-08-03File Name: B01JAS0K02

0 of 0 people found the following review helpful. HelpfulBy DarrenIngram_dot_comA simple concept presented in a simple guide, namely how to deal with difficult people in whatever situation you may encounter them. It might even help your marriage survivehellip;The author sets out in a fairly easy-to-understand way to explain what makes some people difficult and how you can tone down their aggression, bluntness or plain unpleasantness. No miracle cure can be offered but you learn techniques to ovAbout the AuthorDealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool.By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This third edition of the best-selling Dealing with Difficult People provides the tools and techn...


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