(Read free ebook) It's Not About Us - It's All About Them






#1588830 in eBooks 2016-06-27 2016-06-27File Name: B01HOHF2ZE

Martin Butler knows what it takes to succeed when it comes to the modern customer. As an entrepreneur, a marketeer, and more recently author, lecturer and high-end retail consultant, he has worked with many leading names.In this book he distils the essence of a lifetimersquo;s work into 50 Steps for true customer excellence. Packed with examples, anecdotes, and quotes from top retailers and businesses around the world, the book will entertain as it will instruct. Butlerrsquo;s knowledge and exp...


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