(Free pdf) Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
☆ Leonardo INGHILLERI, Micah SOLOMON ☆
#305973 in eBooks 2010-04-21 2010-04-21File Name: B007BOBQ8S
2 of 2 people found the following review helpful. A Fantastic Book For People New To The Customer Service IndustryBy Zachariah Atteberry, CCBCI sometimes need help to provide exceptional service on the customer service of things...or at least I did when I first started out and consulted this book. I had aspergers so I did not know how other people thought or how I was supposed to react to certain things at first. This book guided me in providing optimal service to clients and potential clientsldquo;Filled with treasure and big ideas, this book will help you become exceptional.rdquo; ndash; SETH GODIN In a tight market, your most powerful growth enginemdash;and your best protection from competitive inroadsmdash;is this: put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become ldquo;walking billboardsrdquo; who will happily promote your brand. In Exceptional Service... [PDF.bg04] Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Rating: 3.91 (403 Votes)
You can specify the type of files you want, for your gadget.Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization | Leonardo INGHILLERI, Micah SOLOMON. A good, fresh read, highly recommended.
