[Download pdf] The Toyota Way to Service Excellence: Lean Transformation in Service Organizations
♥ Jeffrey K. Liker, Karyn Ross ♥
#47704 in eBooks 2016-09-23 2016-09-23File Name: B01H640KF2
0 of 0 people found the following review helpful. Another interesting work from professor Jeff LikerBy CustomerI'm still through to chapter 5, but the book is very nice and interesting. Liker usual, author Jeff Liker explains the Toyota amazing way and simplify the Toyota approach to lean and how this is implementable out of the manufacturing thing. Lean is a strategy, and implementable in anywhere. Service organizations will highly benefit from this book.0 of 0 people found the following revi"The book successfully extends the concepts and principles of the Toyota Way to service operations.nbsp;From a sales perspective, examiners expect it to become the next "lean book" on the most wanted list. It is that well written and contains all the right concepts, information, and examples."The worldrsquo;s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get resultsmdash;The Toyota Way. A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. W... [PDF.pp78] The Toyota Way to Service Excellence: Lean Transformation in Service Organizations Rating: 3.84 (711 Votes)
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You easily download any file type for your device.The Toyota Way to Service Excellence: Lean Transformation in Service Organizations | Jeffrey K. Liker, Karyn Ross. I really enjoyed this book and have already told so many people about it!
