[Download] Summary: The Southwest Airlines Way: Review and Analysis of Gittell's Book






#585136 in eBooks 2014-11-12 2014-11-12File Name: B00PK5XNPO

1 of 1 people found the following review helpful. Straight to the pointBy Casey HendershotGood summary, gets all of the main points and no fluff in between. Organizational relationships and business environment of Southwest is explained thoroughlyThe must-read summary of Jody Gittell's book: "The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance".This complete summary of the ideas from Jody Gittell's book "The Southwest Airlines Way" tells the standout success story of the US airline industry. In her book, the author describes the accomplishments of Southwest Airlines and explains how most attempts to copy Southwest have focused solely on operational issues. However, despite following these same strate...


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