(Free pdf) Crisis, Issues and Reputation Management: A Handbook for PR and Communications Professionals (PR In Practice)






#1143454 in eBooks 2014-04-03 2014-04-03File Name: B00J4ROVLY

0 of 0 people found the following review helpful. Two thumbs up!!By CustomerI am a lecturer in Communication at a University in Trinidad and Tobago and this book forms part of the compulsory reading for students. The book comprehensively explains the strategies, theories and concepts in Crisis Communication and provides numerous case studies and critiques of crises and how they were handled. Two thumbs up!0 of 0 people found the following review helpful. Five StarsBy KingCobraIndispensable.0 o"[A] well laid-out, easy to follow, and practical book, with plenty of website links to follow... Griffin makes and authoritative and readable case for reputation and crisis management as something central to doing a business and running an organisation."Crisis, Issues and Reputation Management defines reputation, explores how to value it and provides practical guidelines for effective reputation management, including how to approach issues of Corporate Social Responsibility. Practical and accessible, it outlines a comprehensive approach to managing situations that may turn into crises and handling crises once they occur. Featuring a wide range of international case studies of brands who have had to respond to a variety of crises including Nest...


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