(Read and download) The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service






#991863 in eBooks 2010-12-16 2010-12-16File Name: B004H4XLGA

0 of 0 people found the following review helpful. Stop glossing over the fact it takes STAFF and moneyBy A.M.D.G.This is a pretty good book, but she needs to quit poo-poohing the idea that it takes plenty of personnel and lots of money to do this. The Ritz book tells that at luxury hotels the standard is at least one staff member PER ROOM - not one nurse for 5 patients and one nurse's aid for 20, like most hospitals do. No amount of red carpet is going to make up for not enough staff. Who doesFrom the Inside FlapImagine a world where red carpets were rolled out for you wherever you went and you were always greeted by name and with a smile. Imagine being admired and complimented by strangers on a daily basis. Imagine if those who did business with you always bent over backwards to caterThe Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their businessrsquo;s internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red-carpet experience, guaranteeing repeat business and stellar word of mouth.


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You can specify the type of files you want, for your device.The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service   |  Donna Cutting. Which are the reasons I like to read books. Great story by a great author.

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