(Mobile pdf) The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship
·•●- Bryan Bergeron ·•●-
#3207083 in eBooks 2000-11-17 2000-11-17File Name: B000QCTOIG
0 of 0 people found the following review helpful. okay, but dated...By LarryOverall good concepts however because of when it was published mobile, social and big data/analytics are not disscussed at a level that I would expect.5 of 6 people found the following review helpful. The Eternal E-CustomerBy Corrine F CharaisThis book has worthwhile insights for everyone. Say you've never been sure of the meaning of stickiness, haptics, chatter bots, or auto-cannabilizing markets. Or say you know all t"...a masterful job. He presents a roadmap for the next generation of Web-based service delivery." -- John P. Glaser, Ph.D., Vice President and CIO, Partners HeathCare System"...brilliant and entertaining... Bryan Bergeron has provided a comprehensive and insightful roadmap to this e-revolution noThe Eternal E-Customer focuses on getting ebusinesses to the next level of customer loyalty. In the competitive world of ecommerce, the winners know that the key to success is customer appreciation and retention. Emotionally Intelligent Interfaces (EII) are driven by data from previous customer interactions, explicit customer preferences, and based on customer profiles. EIIs build trust and customer loyalty by offering shoppers the intimacy and individual attention they expect from the corner s... [PDF.xb06] The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship Rating: 4.59 (580 Votes)
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You can specify the type of files you want, for your gadget.The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship | Bryan Bergeron. I was recommended this book by a dear friend of mine.
