[Get free] Hello!: And Every Little Thing That Matters






#1611574 in eBooks 2016-04-29 2016-04-29File Name: B017J5HB6E

2 of 2 people found the following review helpful. Hello to a great resource for the service businessBy Marco PizzaioloMy wife and I own/operate a recreational cooking school in New York City and have had the good fortune of working firsthand with Kate since opening our business 6 years ago. In a nutshell Kate has been our customer service "compass" throughout our success, guiding us towards a welcoming way of interacting with our customers that elevates the experience we provide to be much biggldquo;Edwards, a consultant, provides useful guidelines for customer service. hellip; The book emphasizes an understanding of customer service as a conversation. hellip; The book is written in a conversational tone with engaging examples. Summing Up: Recommended. All readership levels.rdquo; (E. GHello! And Every Little Thing that Matters will transform the way businesses interact with customers ndash; delivering a big impact with small ideas. Impactful ideas for businesses on how to treat their customers, from saying Hello to everyone who you encounter to making sure the chairs in your place of business are comfortable.


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