(Library ebook) Geacute;rer les rumeurs, ragots et autres bruits: Comment reacute;agir face aux rumeurs (Communication) (French Edition)






#3781235 in eBooks 2014-09-03 2014-09-03File Name: B00NA9FP3K

Comment retourner le buzz agrave; son avantage ?Beaucoup d'organisations doivent geacute;rer, un jour ou l'autre, des rumeurs, ragots, leacute;gendes urbaines, spams, scams ou autres bruits. Ces pheacute;nomegrave;nes ont des conseacute;quences les plus souvent neacute;gatives : instauration d'un climat de meacute;fiance, reacute;duction de la motivation et de la productiviteacute; du personnel, deacute;stabilisation de la hieacute;rarchie, augmentation des conflits, perte de clientegrave;le, d...


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