(Read download) Summary: Best Practices: Review and Analysis of Hiebeler, Kelly and Ketteman's Book






#2874288 in eBooks 2013-02-15 2013-02-15File Name: B00DOYWPTS

The must-read summary of Robert Hiebeler, Thomas Kelly and Charles Ketteman's book: "Best Practices: Building Your Business With Customer-Focused Solutions".This complete summary of the ideas from Robert Hiebeler, Thomas Kelly and Charles Ketteman's book "Best Practices" shows a research project to identify specifically what world-class companies do better than anyone else. Six business processes were identified and labeled ''best practices" because they represent the optimum way for companies ...


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