[Library ebook] UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher
♛ Ron Kaufman ♛
#1438589 in eBooks 2005-05-14 2013-03-08File Name: B00BQXEKTM
1 of 1 people found the following review helpful. Up, Up and AWAYBy Jim SergerSo many times we try to stay inside the box--we follow the golden rule, we ask for guidance, we ask for permission, we seek others approval before WE can even make a decision. While reading this book, I felt the urge to think way outside of the box when it comes to customer service, Nordstrom comes to mind while I was reading this, the tire story is what I kept thinking about. But, Ron however brought me to the level"Surprise and delight your customers! Ron Kaufman is an outstanding guide to the most creative techniques for increasing loyalty and positive-word-of-mouth. Giving great customer service can be fun. This book will show you how." --Bob Pike, Speakers Hall of Fame, author of bestselling Creative TraTools, Tips and Proven Techniques to Lift Your Service Higher. Lift Your Service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover whatrsquo;s beyond the extra-mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customersmdash;and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion and profits. (Every chapter has the clues. Chapter 9 ... [PDF.si93] UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher Rating: 4.83 (449 Votes)
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You can specify the type of files you want, for your device.UP! Your Service Great Ideas: Tools, Tips and Proven Techniques to Lift Your Service Higher | Ron Kaufman. I was recommended this book by a dear friend of mine.
