[Library ebook] OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It
·•●- Jeff Gee ·•●-
#2175298 in eBooks 2007-06-05 2007-06-05File Name: B0013OOD64
2 of 2 people found the following review helpful. Interviewers mustBy CustomerLots and lots of questions. As a trainer that teaches and coaches others to utilize questioning skills in sales and leadership positions, this book gives you great examples that anyone can adapt and build on. Take control of your communications, uncover the truth about others and avoid getting taken down the rose path. This has power and can put you in control. It needs to be in your reference library.Harlan GoergerAbout the AuthorVal Gee and Jeff Gee are the authors of Super Service, Customer Services Training Tool Kit, and The Winner's Attitude. Their SuperServicetrade; curriculum has been described as ldquo;one of the bestrdquo; by many major companies.Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter ex... [PDF.on35] OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It Rating: 3.62 (614 Votes)
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You can specify the type of files you want, for your device.OPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It | Jeff Gee. Just read it with an open mind because none of us really know.