[Mobile ebook] Customer Service Training 101: Quick and Easy Techniques That Get Great Results






#1760018 in eBooks 2005-09-02 2005-09-02File Name: B000SEIZT6

2 of 2 people found the following review helpful. Great FoundationBy AhriHaving never been in customer service before, this type of book is a gem for me. I'm naturally the type that loves to help my customers and make them happy, but it is extremely difficult for me since I never know what to do or say to make it come across as such. Though some may be common sense, the subtle tips are equally as important. I want to ensure customer satisfaction and this book is the way to start. It is a great"The professionalism and enthusiasm of your frontline employees reflects directly on your small business. In this book, the author offers an easy-to-read guide that helps you get your employees in shape to handle any situation. There are interactive lessons that can be adapted for any type ofIf the true face of any organization is its customer service people, then nothing is more important than the training of these crucial employees. Customer Service Training 101 offers an easy-to-implement approach for busy managers and trainers seeking to motivate their people and equip them with the tools they need to excel in this essential role. Featuring interactive lessons that can be adapted for any type of business and for any type of trainee, this ready-to-use guide addresses important c...


[PDF.oh33] Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Rating: 4.89 (547 Votes)

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You easily download any file type for your gadget.Customer Service Training 101: Quick and Easy Techniques That Get Great Results   |  Renee EVENSON. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.

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