[Read now] Discussing the Undiscussable: A Guide to Overcoming Defensive Routines in the Workplace






#1349418 in eBooks 2008-01-03 2008-01-03File Name: B008NC0YNU

2 of 2 people found the following review helpful. Extremely Important BookBy Brandon HullThis book unveils how our personal defensive routines can stand in the way of, or even utterly undermine, organizational performance. What's great about this book are the example dialogues given. They're not hokey -- they're very believable. And the companion videos are nice reinforcements to the book's teachings. Great lessons.19 of 20 people found the following review helpful. This is brilliant!By Joey Chldquo;I highly recommend this book to leaders, consultants, and anyone else who wants to help teams and organizations learn to address their most challenging issues. Bill Noonanrsquo;s insights, stories, and practical methods make this an important book to read.rdquo;mdash;Roger Schwarz, author, TSince his 1990 landmark book Overcoming Organizational Defenses, Chris Argyris has extensively researched and written about how well-meaning, smart people create vicious cycles of defensive behavior to protect themselves from embarrassment and threat. In Discussing the Undiscussable, Bill Noonan enlivens the scholarly work of Chris Argyris through the use of reflective exercises and easy-to-read chapters that illuminate the basic human experience endemic to the creation of defensive routines. T...


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