(Mobile library) UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!






#619802 in eBooks 2002-03-01 2013-03-08File Name: B00BQXEL82

0 of 0 people found the following review helpful. Great book!By Angela SamuelsYou get your money's worth from this book. The book was packed with great ideas on how to provide top notch service to your customers. I'm sure I will be referring to his books for years to come.0 of 0 people found the following review helpful. Great bookBy Julio Camacho AschI love the author, I love the concepts, I believe in the process described, it has worked marvels with my professional life!0 of 2 people found t"When I picked up UP Your Service!, the first thing that struck me was how thick the book was: 250 pages and more! I wondered if service quality as a subject needed so many pages to get the core ideas across. But once I began to read the book, my doubts vanished. I realized that this book has a unStrategies and Action Steps to Delight Your Customers NOW! BUILD a mindset and a toolset to bring your service UP! DEVELOP a service culture that sizzles and succeeds. APPLY proven techniques to get closer to your customers. POLISH your perception points to create positive impressions. LEVERAGE customer value dimensions for long-term profits. ACHIEVE surprising and unbelievable! service standards. INCREASE customer loyalty with effective service recovery. DISCOVER the hidden power in service gu...


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You easily download any file type for your device.UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!   |  Ron Kaufman. Which are the reasons I like to read books. Great story by a great author.

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