[Download pdf] Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
·•●- Steve Curtin ·•●-
#226044 in eBooks 2013-06-19 2013-05-13File Name: B00CLH2GMA
4 of 4 people found the following review helpful. A great read for those who care about customer careBy Daniel B. BeaulieuA Great read for Customer CareOkay so Irsquo;m a sucker for books about customer service. I look for and read them every chance I get. And I have to say that this is one of the better ones. Especially when you take into consideration how well written and organized this one is.Here is something to think about when considering customer service is job function versus job essenc"If you are serious about elevating the level of service in your organization, this is your book...Read it and begin your journey from ordinary to extraordinary." --9InchMarketing "... written from a fresh point of view..packed with a lot of details and comparisons to help you understaGreat customer service is rare. In fact, one survey found that while 80 percent of companies described themselves as delivering ldquo;superiorrdquo; service, consumers estimated the number at a mere 8 percent. The problem, according to service expert Steve Curtin, is actually quite simple. When asked what their work entails, most employees list the duties and tasks associated with their position. Very few refer to the true essence of their job, which should be their highest prioritymdash;to cr... [PDF.zw43] Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary Rating: 4.80 (762 Votes)
Delight Your Customers: 7 Steve Curtin epub Delight Your Customers: 7 Steve Curtin pdf Delight Your Customers: 7 Steve Curtin pdf download Delight Your Customers: 7 Steve Curtin review Delight Your Customers: 7 Steve Curtin summary Delight Your Customers: 7 Steve Curtin Free
You easily download any file type for your device.Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary | Steve Curtin. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.
