[Read download] Complexity Avalanche: Overcoming the Threat to Technology Adoption
• J. B. Wood •
#879967 in eBooks 2010-09-08 2010-09-08File Name: B0042JSN9A
0 of 0 people found the following review helpful. Food for ThoughtBy E. ParkerWood did a general good job of getting his point across about a consumption gap around technology and thought behind solving it. Not all of his concepts are ground breaking as they can be seen as variations of past theory. For example, marginal utility in economics could be seen as a long standing theory behind what Wood presents at the consumption gap. His presentation of Days to Repurchase (DTR) was a good remindAbout the AuthorJ. B. Wood is president and CEO of the Technology Services Industry Association (TSIA). Wood is a co-founder, along with IBM and Oracle, of the Service Research Innovation Institute (SRII). He is a frequent speaker at key industry events and has been quoted in Fortune, BusinessWeekMost customers struggle to keep up, and usually settle for far less value than they could (and should) get from their technology purchases. Unfortunately, most tech companies today lack an effective plan for driving customer success. A new business model for the tech industry is needed, one that requires radically different thinking about the future of services, sales, RD priorities, and how companies create shareholder value. This new way of doing business views the use of the product as the b... [PDF.by62] Complexity Avalanche: Overcoming the Threat to Technology Adoption Rating: 3.63 (699 Votes)
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You can specify the type of files you want, for your device.Complexity Avalanche: Overcoming the Threat to Technology Adoption | J. B. Wood. I really enjoyed this book and have already told so many people about it!
