[Download] Employees First, Customers Second: Turning Conventional Management Upside Down
♛ Vineet Nayar ♛
#474975 in eBooks 2010-06-08 2010-06-08File Name: B004OC07KS
0 of 0 people found the following review helpful. Five StarsBy Jon R. WallaceThis is an amazing journey and a MUST read for anyone in leadership.0 of 0 people found the following review helpful. Excellent advice.By Tim ChandlerA surprisingly human telling and mentoring tone wrappers a message that shouldn't be missed by those in leadership positions. No matter your title, that's you.0 of 0 people found the following review helpful. each and every Entrepreneur behaves a little bit like the sameBIn this short, personable book, he explains EFCSrsquo;s principles and how he put it to work at HCLT, turning the companyrsquo;s fortunes around in just five years. The good news: EFCS strategies can work at your company, too.rdquo; The Washington Postmodern classicrdquo; The Financial TOne small idea can ignite a revolution just as a single matchstick can start a fire.One such ideaputting employees first and customers secondsparked a revolution at HCL Technologies, the IT services giant.In this candid and personal account, Vineet NayarHCLTrsquo;s celebrated CEOrecounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way a... [PDF.gy78] Employees First, Customers Second: Turning Conventional Management Upside Down Rating: 3.68 (443 Votes)
You can specify the type of files you want, for your gadget.Employees First, Customers Second: Turning Conventional Management Upside Down | Vineet Nayar. I really enjoyed this book and have already told so many people about it!
