[Read free ebook] Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised
• Jeff Gee, Val Gee •
#1671695 in eBooks 2009-05-28 2009-05-28File Name: B002GEDEE2
1 of 1 people found the following review helpful. Avoiding service complaints now. Thank you.By TriumphGalWent to a seminar and this book was recommended. After a series of angry people at work ended up generating a service complaint, I bought this to find other ways to deal with hostile "customers" at work. I have the kind of job where people I meet are generally in crisis, and if I do my job right, I will not see them again. It isn't a position where you are trying to get repeat "customers" bAbout the AuthorVal and Jeff Gee are founders of the McNeil Johnson Learning Company, a million-dollar training firm with offices in the United States, Australia, Egypt, Guatemala, and the United Kingdom. For more information, go to www.mjlearning.com.Donrsquo;t just give them customer service. Give them Super Service! For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with demanding, dissatisfied, and downright difficult customers. Now, it has been completely revised and expanded to address todayrsquo;s unique customer-service issues. Super Service, 2nd Edition teaches you how to deliver great service in a way that enriches your life and keeps you from burning out. It prov... [PDF.bv86] Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised Rating: 4.57 (651 Votes)
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You can specify the type of files you want, for your device.Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised | Jeff Gee, Val Gee. A good, fresh read, highly recommended.
