[Read now] Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results






#1053095 in eBooks 2010-06-24 2010-07-07File Name: B003F3PKN6

0 of 0 people found the following review helpful. this book is a great resource on how to write an effective letterBy AbigailIf you ever need to dispute a purchase or make a claim, this book is a great resource on how to write an effective letter. I've used her guidelines with several large corporations and received immediate responses every time.0 of 0 people found the following review helpful. Two StarsBy debby priceI was a little disappointed it wasn't really what I expected.1 of 1 people fo.com Rarely does a day go by when most of us do not have to deal with surly salespeople, cheaply made products, or vast and indifferent bureaucracies. Most of us endure this with a stoicism worthy of Seneca himself. After all, what's the use of complaining? It all seems to fall on deaf ears,How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. nbsp;nbsp;nbsp;nbsp; The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations.nbsp;nbsp;Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows ...


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