(Download ebook) People Love You: The Real Secret to Delivering Legendary Customer Experiences
☆ Jeb Blount ☆
#123650 in eBooks 2013-01-25 2013-01-25File Name: B00B6RTQKG
0 of 0 people found the following review helpful. Insightful and good reminder of the basicsBy Mick MooneyI first heard of Jeb trough his book Fanatical Prospecting and really got a lot out of it. Recently I was looking for some good books on Customer Experience and when I saw Jeb had a new book out that centred on this I ought it straight away. Great insight, clear reminders of the basic attributes of successful account management and some excellent stories and case studies.0 of 0 people foundFrom the Inside FlapWhat you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a major impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experiencemdaWhat you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors... [PDF.xp50] People Love You: The Real Secret to Delivering Legendary Customer Experiences Rating: 3.92 (691 Votes)
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You can specify the type of files you want, for your device.People Love You: The Real Secret to Delivering Legendary Customer Experiences | Jeb Blount. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.
