[Mobile pdf] Practical Manual of Quality Function Deployment






#1990598 in eBooks 2014-09-06 2014-09-06File Name: B00S163K98

2 of 2 people found the following review helpful. QFD for the 21st centuryBy Glenn Mazur, QFD InstituteMaritan has written one of the best books to date on QFD. It is well-sourced showing he has done his research. The book extinguishes the very narrow definition of QFD held by many that it is equivalent to the House of Quality. Maritan does this by exploring the new product development process from initial project definition, through customer gemba visits, to downstream quality assurance activi"Maritan has written one of the best books to date on QFD. [...] With the exception of the 'bibles' by QFD founders Akao and Mizuno, you can now toss the rest of your QFD library." (Glenn Mazur, QFD Institute, , October 2014)From the Back CoverThis book introduces into the practical application ofThis book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used...


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