[Read now] Leading Through Conflict: How Successful Leaders Transform Differences into Opportunities






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4 of 5 people found the following review helpful. A discussion of the leader as mediatorBy Erik GfesserIn this work, Mark Gerzon presents what he views as the three faces of leadership (the demagogue, the manager, and the mediator), followed by a discussion of eight leadership tools for the mediator: integral vision, systems thinking, presence, inquiry, conscious conversation, dialogue, bridging, and innovation. The author states at the outset in his introduction that he wrote this book becausAbout the AuthorMark Gerzon, hailed by the "New York Times" as an "expert in civil discourse," has worked as a facilitator and leadership trainer for the United Nations, the US House of Representatives, and a wide range of corporate and civic organizations around the world for more than a decade. HAs our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apartmdash;with potentially disastrous consequencesmdash;and it's the task of perceptive leaders to bring them together again World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediato...


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