(Get free) The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations
❀ Robert L. Cross, Andrew Parker ❀
#882992 in eBooks 2004-06-02 2004-06-02File Name: B018GSLGI2
4 of 4 people found the following review helpful. In support of the Social EnterpriseBy Laurent PacalinHaving designed and deployed social enterprise applications for several years, I read "The hidden power of social networks" a second time to contrast my own experiences against others. I was compelled to recognize that many if not most of Cross and Parker's insights are still very valid today. Their focus on developing a sense-and-respond organizational capability, as well as, creating energFrom Publishers WeeklyThat organizational charts rarely describe functional hierarchy is obvious to any employee whorsquo;s ever tried to adhere to one. Instead, survival often depends on incorporating oneself into unofficial social networks that allow one to gain access to necessary information anA powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"mdash;a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-d... [PDF.am93] The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations Rating: 4.86 (664 Votes)
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