(Ebook pdf) Business Process Outsourcing: The Supply Chain of Expertises






#285065 in eBooks 2009-11-23 2009-11-23File Name: B00K6GSSHU

About the AuthorVinod V. Sople, PhD is the Director at ITM-SIA Business School, Mumbai, Maharashtra. He has over a decade of experience in teaching management subjects in India and abroad, apart from professional experience of more than two decades in various functional areas of management Dr. SoplThis book is a comprehensive presentation of the fundamental concepts of business process outsourcing (BPO) and its applications in the Indian industrial context. It offers a strategic framework for BPO management, which is crucial for creating competitive advantage for a business enterprise. The book is designed for MBA and PGDM students as well as students in BPO training schools and executives in BPO sector.The text, organized into sixteen chapters, contains a wealth of useful and practical ...


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