[Library ebook] One Minute Service: Keys to Providing Great Service Like Disney World
♛ Bruce Loeffler, Loeffler Bruce ♛
#414766 in eBooks 2009-09-01 2009-09-01File Name: B004MPRVLU
0 of 0 people found the following review helpful. Excellent material for customer service training!By Nadene F.Although the book seems short (and it is definitely a quick read), the material is absolutely wonderful for anyone that deals with the public! I use the entire book (delivered to staff in a 3 hour training session) for all our new employees. It has become a standard part of our staff training for the past 2 years, and I am very pleased with the results! Way to deliver!0 of 0 people fouAbout the AuthorPresident of the Enspiron Company, Bruce began his career with Disneyland's "Kids of the Kingdom" eventually being promoted to overseeing Showmanship Service for Epcot and the Magic Kingdom. His passion is to challenge, stretch and motivate employees and leaders to excellence in sucAll successful organizations revolve around the care and feeding of customers.First impressions are critical; little things make a big difference; attitude and likeability are vital attributes; and recovering from service mistakes quickly is essential. These are just three tenets emphasized through this unique and quick read. Loaded with action-ready, immediately applicable ideas for providing great customer service with nearly all of them achievable in just a few seconds, this is what One Minu... [PDF.lx63] One Minute Service: Keys to Providing Great Service Like Disney World Rating: 3.99 (430 Votes)
One Minute Service: Keys Bruce Loeffler, Loeffler Bruce epub One Minute Service: Keys Bruce Loeffler, Loeffler Bruce pdf One Minute Service: Keys Bruce Loeffler, Loeffler Bruce audiobook One Minute Service: Keys Bruce Loeffler, Loeffler Bruce review One Minute Service: Keys Bruce Loeffler, Loeffler Bruce summary One Minute Service: Keys Bruce Loeffler, Loeffler Bruce textbooks
You can specify the type of files you want, for your gadget.One Minute Service: Keys to Providing Great Service Like Disney World | Bruce Loeffler, Loeffler Bruce.Not only was the story interesting, engaging and relatable, it also teaches lessons.
