[Mobile ebook] Hug Your Haters: How to Embrace Complaints and Keep Your Customers
• Jay Baer •
#123305 in eBooks 2016-03-01 2016-03-01File Name: B00Z8VTP5M
0 of 0 people found the following review helpful. Haters it's time to FINALLY get the love you deserve!By Kyle"Every brand has the potential to delight or enragerdquo;I wish that more brands businesses would just embrace this type of mindset when it comes to customer support. At all my companies, I encourage everyone to refer to customer support as 'customer happiness.' Now while this little switch might sound simple little, the fact is that it can reap big rewards when used in your business.The best-selling book on modern customer service and how it's being disrupted by social media and mobile.Haters are not your problem. . . . Ignoring them is. nbsp;Eighty percent of companies say they deliver outshy;standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your customer service to deliver knockout experiences. nbsp;The near-universal adoption of smartphones and social media has fundamentally altered the science of complaints. Critics (ldquo;hatersrdquo;) can now express their displeasure faster and more pubshy;li... [PDF.rx99] Hug Your Haters: How to Embrace Complaints and Keep Your Customers Rating: 4.76 (409 Votes)
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You easily download any file type for your gadget.Hug Your Haters: How to Embrace Complaints and Keep Your Customers | Jay Baer. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.
