(Download pdf ebook) LEAN SERVICE: A Practical Guide for SME Owner / Managers
☆ Richard Keegan, Eddie O'Kelly ☆
#653547 in eBooks 2015-06-01 2015-06-01File Name: B00YEZSQK8
Lean is about VALUE ... the creation, delivery and retention of value. In a service business, the delivery of value is very much customer- or client-dependent. The client defines what they see as lsquo;valuersquo;, not the business. The most successful service businesses understand this very well and spend much time and effort working to better understand their customers and to meet their spoken needs and often unspoken wants.To understand how Lean concepts can be applied to a service business,... [PDF.iw26] LEAN SERVICE: A Practical Guide for SME Owner / Managers Rating: 4.81 (516 Votes)
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You can specify the type of files you want, for your gadget.LEAN SERVICE: A Practical Guide for SME Owner / Managers | Richard Keegan, Eddie O'Kelly. Just read it with an open mind because none of us really know.
