(Download) Summary: The Amazement Revolution: Review and Analysis of Hyken's Book






#998907 in eBooks 2014-11-12 2014-11-12File Name: B00PK5XQ6A

The must-read summary of Shep Hyken's book: "The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience".This complete summary of the ideas from Shep Hyken's book "The Amazement Revolution" shows that customer service isnrsquo;t a department within a company ndash; itrsquo;s everything the company does. If you can amaze your customers, they will become addicted to doing business with you or, more specifically, to the quality of the experi...


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