[Read ebook] How to Deal with Difficult Customers: 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent
☆ Dave Anderson ☆
#1742415 in eBooks 2013-05-21 2013-05-21File Name: B00CXGZDDS
1 of 1 people found the following review helpful. This is a sales bookBy Rusty1491It should be titled "How to Sell to Difficult Customers." The author writes about sales integrity, but then he lies about the premise of his book in order to get greater sales.I've come to the conclusion the only way to deal with angry customers without going insane is NOT to empathize. Say all the right things in a monotone voice like apologize, agree that it's unacceptable, pretend you wish you could do more,From the Inside FlapWhy put any effort into trying to sell to stubborn, obnoxious, and belligerent customers (SOBs)? Most sales trainers don't even mention them: they only amount to about ten percent of your client base, and it's much easier to sell to people who are friendly, likeable, and reasonaPraise for How to Deal with Difficult Customers "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and inspiration that have made Anderson's prior books so effective." --Margaret Callihan, President, Chairman, and CEO, SunTrust Bank, Florida "Anderson knocks another one out of the park with How to Deal with Difficult Cus... [PDF.ve46] How to Deal with Difficult Customers: 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent Rating: 3.75 (779 Votes)
How to Deal with Dave Anderson epub How to Deal with Dave Anderson pdf How to Deal with Dave Anderson audiobook How to Deal with Dave Anderson review How to Deal with Dave Anderson textbooks How to Deal with Dave Anderson Free
You easily download any file type for your gadget.How to Deal with Difficult Customers: 10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent | Dave Anderson. I was recommended this book by a dear friend of mine.
