[Download pdf] Metrics: How to Improve Key Business Results






#341441 in eBooks 2011-12-06 2011-12-06File Name: B006G3B3HY

0 of 0 people found the following review helpful. Recommend by a Global Supplier ManagerBy PAConsultantI am a global supplier relationship and contract manager implementing a Governance process which includes dashboards to visualize relationship performance to specific objectives. My questions were how to validate that our contract SLAs (done by a consultant in a hurry) where measuring the "right things" and to find any gaps. I also needed a real plan to build this out where we have nothing iMetrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldnrsquo;t it be great to have a simple explanation of how to collect, analyze, report, and use measurementsnbsp;to improve your organization? Metrics: How to Improve Key Business Resultsnbsp;provides that exp...


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