[Pdf free] Organizational Traps: Leadership, Culture, Organizational Design






#457279 in eBooks 2010-04-29 2010-04-29File Name: B005LNKIHG

15 of 16 people found the following review helpful. Overcoming fear of confrontationBy John GibbsAlthough we say we value openness, honesty, integrity, respect and caring, we act in ways that undercut these values, and this leads to us getting trapped by our own behaviour, according to Chris Argyris in this book. Rather than being open and honest, we say one thing in public and do another in private. Then we deny that we are doing this, and cover up our denial.The problem arises from a fear of"Argyris has once again challenged my thinking, theories and advice. Despite an explosion of books and articles about how to lead, improve organizational effectiveness, and change culture, we continue to see well intentioned and competent leaders embroiled in personal and organizational failures.Anyone who has spent time in an organization knows that dysfunctional behavior abounds. Conflict is frequently avoided or pushed underground rather than dealt with openly. At the same time, the same arguments often burst out again and again, almost verbatim. Turf battles continue for extended periods without resolution. People nod their heads in agreement in meetings, and then rush out of the room to voice complaints to sympathetic ears in private. Worst of all, whenpeople are asked if things w...


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