[Free read ebook] Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
▲ Michael L. George ▲
#251798 in eBooks 2003-07-15 2003-07-15File Name: B000SEI4WO
3 of 4 people found the following review helpful. Solid, heady stuffBy Robert S. BeckerLean Six Sigma defends the doubtful proposition that higher quality, higher speed and lower costs can be simultaneously designed into the key business processes of any company. The focus of this book is service companies, though many examples are from manufacturing companies. The author elegantly makes the argument; but adds a great deal of content that is more-or-less a technical HOW TO manual for doing LeanFrom the Back Cover"How do I apply Lean Six Sigma in my service organization?" This is a question many executives and managers are asking. With all the emphasis on using Lean Six Sigma in manufacturing environments, the need for a clear methodology for implementing these major quality improvement iBring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-orie... [PDF.ww64] Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions Rating: 3.99 (479 Votes)
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You can specify the type of files you want, for your device.Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions | Michael L. George. Just read it with an open mind because none of us really know.
