[Download ebook] CustomerCentric Selling, Second Edition






#684967 in eBooks 2010-01-08 2010-01-08File Name: B000RHIU6M

0 of 0 people found the following review helpful. Hard read but worth itBy Ernest C. KrauthThis book is very hard to read as it reads like a text book. Once you get into the first couple of chapters it does provide some very practical steps to help provide a good selling process. Some of the terms and graphs are hard to follow and may seem like busy work but I will definitely be making an attempt to get better as a salesman using the tricks. I would say this book only provides a software sale aFROM THE BESTSELLING AUTHOR OF SOLUTION SELLING The program that is revolutionizing highend selling, by showing companies how to "clone" their top sales performers CEOs would pay anything to replicate their best salespeople; CustomerCentric Selling explains instead how to replicate their skills. IThe Web has changed the game for your customersmdash; and, therefore, for you. Now, CustomerCentric Selling, already recognized as one of the premier methodologies for managing the buyer-seller relationship, helps you level the playing field so you can reach clients when they are ready to buy and create a superior customer experience.Your business and its people need to be ldquo;CustomerCentricrdquo;mdash;willing and able to identify and serve customersrsquo; needs in a world where competition ...


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