(Read now) ITIL Service Transition (ITIL Lifecycle Suite)






#886360 in eBooks 2011-07-29 2011-07-29File Name: B00OYTB3SG

0 of 0 people found the following review helpful. got it at a greatBy EricNeed this for a while, got it at a great price1 of 1 people found the following review helpful. A must for the IT service practitionerBy HubertITIL is the de-facto industry standard for service management in Information Technology. Transitioning services from an in-sources model to a service provider requires carefull planning and execution. This is where this module of the methodology comes to its own and is encapsulatITIL Service Operation 'has removed some of the previous ambiguity, and improved consistency, especially around roles and responsibilities, particularly technical management, IT operations and applications management. Chris Pierce, Metropolitan Police Service --Best Management PraticeThe inclusionThe ITIL Service Transition stage of the ITIL service management framework offers global best-practice guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. ITIL Service Transition describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operati...


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