[Mobile pdf] B4b: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship
·•●- J.B. Wood, Todd Hewlin, Thomas Lah ·•●-
#216373 in eBooks 2013-10-14 2013-11-08File Name: B00GJVC6IS
0 of 0 people found the following review helpful. Business Outcomes and Tech. ServicesBy MojoThis is an easy read and the story of how tech services are changing remains relevant. The key points should help decision makers think through the complex options facing them. The change required to move from basic services to outcomes is significantly complex and costly. The book does a reasonable job of discussing trade offs to manage the change and it highlights new capabilities to build to enable aAbout the AuthorJ.B. Wood is president and CEO of the Technology Services Industry Association (TSIA). He is a frequent industry speaker and author of Complexity Avalanche (2009), co-author with Todd Hewlin and Thomas Lah of Consumption Economics (2011), and has appeared in Fortune, The New York TiIndustry after industry is becoming technology-driven as software rapidly eats the world. As it spreads, so do complexity and opportunity. There are clear signs that the traditional B2B business model designed 125 years ago as a simple ldquo;make, sell, shiprdquo; approach for early manufacturing companies is no longer capable of delivering the full potential of high-tech and near-tech solutions. B4B seeks to frame what is possible in an age where suppliers are connected to their customers in r... [PDF.ra44] B4b: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship Rating: 4.95 (506 Votes)
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