[Mobile library] Sources of Power: How People Make Decisions (MIT Press)






#102583 in eBooks 1999-02-18 1999-02-18File Name: B002V1I69S

1 of 1 people found the following review helpful. Whether intentionally or not, Klein rebukes the attitude of ...By B. TaylorWhether intentionally or not, Klein rebukes the attitude of indifference (and sometimes outright disdain) that some organizations, and perhaps society at large, exhibit with respect to experience in the work force. This extends even to the practice of deliberately shedding experienced people (on the grounds that they become "too costly"), replacing experts with "cheaper.com Gary Klein studies decision-making in the field, tagging along with firefighters, standing by in intensive-care units, and watching chess masters play lightning-fast "blitz" games to learn how people make choices with time constraints, limited information, and changing goals. From this researAnyone who watches the television news has seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second decisions that save lives? Most studies of decision making, based on artificial tasks assigned in laboratory settings, view people as biased and unskilled. Gary Klein is one of the developers of the naturalistic decision making approach, which views people as inherently skilled and experienced. It do...


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You can specify the type of files you want, for your device.Sources of Power: How People Make Decisions (MIT Press)   |  Gary A. Klein.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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